Edward Sloan & Associates at 1005 West Broadway Street # G, Winnsboro, Texas.

Debt Collection agency. OK, fine, we owed money and they had an option to make a payment towards the debt on their website. My wife made a $50 payment toward her $278.xx that was owed and thought that would be the end of it until next month. A few days later the pending transaction appears on the bank account in the amount of $281.xx. Seeing this, she immediately called them since the amount they were taking was not authorized and would be putting us in the negative (on top of it being $3.01 more than the total owed). They finally said they would fix it. A few days later, the transaction completed and we were negative. Now we could not go to the store to get groceries for our 3 young children. My wife called again and was told that it takes 4-5 days for the transaction to complete from her first call. She waited until the 6th day and called again. The person in charge of her account did not answer and returned her call when she was at work. On the following day, my wife called again and had to again wait for a call back. When it finally came, the person over her account said that it had already been fixed. So my wife continued to wait for it to post in the bank. Today, I found out how they "fixed" it. You seriously mean to tell me that you can pull almost 6 times the authorized amount out of my bank account, but you have to write us a check to refund us? By the way, the debt was for endoscopy to take a look at her stress formed ulcers. Thanks for giving her a few more Edward Sloan & Associates. You have proven yourselves to be the most incompetent firm I have ever had to deal with.